• Choice

    The Service supports service users in having the opportunity to select from a range of options in all aspects of their living.
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  • Dignity

    We preserve the right of dignity, a key factor for wellbeing for our service users’. respecting the identity of our clients.
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  • Respect

    Respecting and treating all service users as individuals. Retaining maximum flexibility in the routines of daily life at the properties.
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Hierarchy Support Services

Hierarchy Support Services holds the privilege of being a first choice for care

Since its founding we become an integral part of the support network, advancing our mission of providing access to compassionate care to our communities. Today clients find care that combines world-class service with compassion.

  • Hierarchy Support Services is a client centred environment – which means you are at the centre of everything we do and every decision we make.
  • We are your partner for care, helping you live well by bringing the best in care and healthcare to your door.
  • We provide fast, effective and affordable immediate care for a host of conditions. Going above and beyond to provide a reliable and trusted package to our clients.

We are here for you call us 01506 238 240OR SEND US A MESSAGE

We Value Your Care
and Your Time

Welcome to Hierarchy Support Services we have a broad spectrum of care packages to choose from. Working hand in hand with the clients, communities and professional bodies, providing the care you need. Our fully trained staff are always working to improve the standard of life that excides expectations.

    • AUTISM

      AUTISM

      Being autistic. Autism is a spectrum condition and affects people in different ways. Like all people, autistic people have their own strengths and weaknesses.

    • DOWN’S SYNDROME

      DOWN’S SYNDROME

      Down’s syndrome is when you’re born with an extra chromosome. You usually get an extra chromosome by chance, because of a change in the sperm or egg before you’re born.

    • PERSONALITY DISORDERS

      PERSONALITY DISORDERS

      For people without a personality disorder, personality traits are patterns of thinking, reacting, and behaving that remain relatively consistent and stable over time.

Care inspectorate

Leading care provider

Hierarchy Support Solutions is reviewed by independent bodies and constantly scores highly in the published reports. We take great pride in the achievements of our clients and staff.

Clients experience compassion, dignity and respect 100%
People get the most out of life 100%
Health and wellbeing benefits from their care and support 100%
Quality assurance and improvement is led well 90%

At HSS a care environment you can trust

We care

We offer… An approach that always starts with agreeing a support plan that is unique to each person and captures their individual requirements and desired personal outcomes.

We aim to… Offer community-based and person-centred support to older people living throughout Scotland.

We strive to be different… We ensure the people we support are involved in the recruitment process to ensure they identify their own staff. We support the people we support to manage their budgets to achieve what support they wish to achieve. We promote the people we support to retain their tenancies and living in the community. We review our rates to ensure they are achievable. We utilise technology to ensure staff have time with the people we support rather than being heavily involved with paperwork.

About us

Care and Relief

We are a combined housing and community support service which provides innovative and person-centred support needs for young adults/adults with physical/learning disabilities to live as independently as possible within their own home and in the community

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Technology

Mobile Care Monitoring

Our digital care planning system (used to be called ‘mobile care monitoring’) has various features and capabilities to provide business owners, managers, care staff, residents & more a whole host of benefits.

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The Benefits

Cost Effective

The cost of care is more affordable than ever we work with you to create the best care plan.

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Innovations

We are constantly improving, driving new techniques and care packages, there is a huge range to choose from. At Hierarchy Support Services we always put our clients requirements first.

  • Mental Health

    Mental health We offer comprehensive rehabilitation and support, from forensic mental health services to services for people with mild or moderate mental health needs.

  • Technology and Innovation

    Hierarchy Support Services uses innovative, bespoke and life-enhancing technology such as Person-Centred Software to deliver personalised support packages.

  • Housing and Support

    We offer a range of housing and accommodation that meets peoples’ individual needs and naturally encourages independence. We have shared houses, with access to communal facilities.

  • Community Support Service

    We provide flexible support to fit round the people we support to ensure their outcomes can be met.

  • Young People

    Our services for young people (aged 16-25) have a range of specialisms, such as supporting young with challenging behaviour, autism, physical disabilities and learning disabilities including those who have recently left care.

  • ADULTS

    Our person-centred approach is focused on supporting Adults with physical and learning disabilities to live an independent and fulfilled life at home and in their local community for as long as possible.

  • In Case of Emergency Call 01506 238 240

    Please remember we care about your privacy.

  • OR SEND US A MESSAGE
  • Suite 17, 5 Fleming Road, Livingston, EH54 7BN

    HSS is located in the hart of Livingston

  • Visit us

Our Partners

Meet our partners we work hand in had with the care sector leaders in order to provide the best care for clients and efficient working environment for our staff.