Benefits
Our comprehensive services are designed to meet the diverse needs of our clients, ensuring they receive the best possible support. Here are some of the key benefits we offer:
Person-Centred Care
We believe in the importance of personalised care. Our person-centred approach ensures that each client’s unique needs, preferences and goals are at the heart of their care plan. This tailored approach helps us provide the most effective and compassionate support possible.
Highly Trained and Qualified Staff
Our team is composed of highly trained and qualified professionals who are dedicated to delivering top-quality support. Continuous training and development ensure that our staff stay updated in line with the most recent regulations and best practices in supporting adults with learning disabilities and mental health support requirements. Our staff are supported by means of internal/external training, training specific to our clients’ needs, support with their health & social care qualifications and regular refresher courses. Our management team undertake regular training, as well as accreditations to provide skilled training to our staff.
Matching Service
We understand that, though our staff may be fully trained to support you or your loved one, it may not always be the best personality fit. We offer a specialised matching service that pairs clients with support workers who are best suited to their needs, and personalities. This careful matching service fosters strong, positive relationships and ensures that clients receive support that is both empathetic and effective.
24 Hour Support and On-Call Service
We understand that support is needed round the clock. That’s why we offer 24-hour care by operating day shifts, waking night shifts, sleepover shifts and short-notice respite services. We also operate a 24 hour on-call service, meaning that our staff have the support of the management team at all times.
Activity and Social Club
Our lively activity and social club provides a welcoming environment where clients can engage in a variety of activities, build friendships, and enhance their social skills. From creative arts, to recreational outings, as well as skill-building on all aspects of independent living, our club is designed to promote a sense of community and well-being.
By choosing Hierarchy Support Services, clients and their families can rest assured that they are receiving the highest standard of support. We are passionate about making a positive difference in the lives of adults with learning disabilities and mental health support requirements, and we are here to support them every step of the way.
